Emergency Management

em[1]Winter Park Fire-Rescue serves as the city’s official emergency managers. Designated by the City Manager in 2004, the agency has worked to prepare and respond to situations of local disasters including those experienced during the 2004 hurricane season. The city’s Comprehensive Emergency Management Plan (CEMP) was adopted in 2013 by the City Commission and includes plans for preparation, response, and recovery from a localized or regional disaster.
The city remains diligent in their efforts to work local, state, and national emergency managers to assure our community receives all the resources needed to respond and recover from an event. Training sessions and involvement at the state and national level with FEMA help to assure an adequate response.

Fire-Rescue also maintains the city’s emergency alert system. Unveiled in January 2008 the city’s robust OUTREACH, powered by CodeRED®, allows Winter Park’s emergency managers to inform the community of emergency situations through the use of phone, e-mail, wireless devices, and text messaging. Residents and business owners can sign up for tailored messages so they are made aware of situations as soon as possible. To sign up, please click on the OUTREACH button below and follow the sign up instructions.

OUTREACH - Emergency Alert System

The city also maintains a series of traditional outdoor warning sirens. These devices are strategically located throughout the city to assist in the notification of potential sever weather events. The “tornado” sirens, as many are referred, sound for three minutes when emergency managers are alerted to a possible tornado in the Winter Park area. When the sirens are heard residents should immediately seek shelter and more information on the possible threat. The sirens are tested regularly at 12 noon on the first Saturday of each month.
Fire-Rescue Headquarters also houses the city’s Emergency Operations Center (EOC). The “Sandbox” serves as the center of activity and decision making during a city emergency. The EOC monitors impending situations and when necessary is staffed with decision makers from all of the key city departments. The EOC also hosts the city’s Citizen Call Center which is also activated during EOC operations. The Call Center serves to relieve the number of calls to our 911 emergency center and provides departments with way to answer the numerous questions raised during an emergency.