Winter Park Fire-Rescue serves as the city’s official emergency managers. The agency has worked to prepare and respond to situations of local disasters including those experienced during the 2004 hurricane season. The city’s Comprehensive Emergency Management Plan (CEMP) was adopted in 2013 by the City Commission and includes plans for preparation, response, and recovery from a localized or regional disaster.
Fire-Rescue also maintains the city’s emergency alert system. Unveiled in January 2008 the city’s robust OUTREACH, powered by CodeRED®, allows Winter Park’s emergency managers to inform the community of emergency situations through the use of phone, e-mail, wireless devices, and text messaging. Residents and business owners can sign up for tailored messages so they are made aware of situations as soon as possible. To sign up, please click on the OUTREACH button below and follow the sign up instructions.
The city also maintains a series of traditional outdoor warning sirens. These devices are strategically located throughout the city to assist in the notification of potential sever weather events. The “tornado” sirens, as many are referred, sound for three minutes when emergency managers are alerted to a possible tornado in the Winter Park area. When the sirens are heard residents should immediately seek shelter and more information on the possible threat. The sirens are tested regularly at 12 noon on the first Saturday of each month.
Fire-Rescue Headquarters also houses and maintains the city’s Emergency Operations Center (EOC), which serves as the center of activity and decision making during a city emergency. The EOC monitors impending situations and when necessary is staffed with decision makers from all of the key city departments. The EOC also hosts the city’s Citizen Call Center which is also activated during EOC operations. The Call Center serves to relieve the number of calls to our 911 emergency center and provides departments with way to answer the numerous questions raised during an emergency.